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KEEPING OUR MEMBERS SAFE

Our hearts go out to all of those impacted by the COVID-19 outbreak including those who have become sick, and those whose jobs and schools have been affected. The safety of you and our staff is extremely important to us. As we all work to reopen Florida, we’re taking extra precautions to keep everyone safe. In line with the Phase I reopening announcement by Florida Governor Ron DeSantis and his Reopen Florida Task Force, we announce reopening our Haines Branch lobby beginning Mon., May 18th, with the following safety precautions in place:

  • Haines lobby will be open – Hours 8 am to 4 pm Mon thru Fri
  • Lobby Access will be limited to 5 members at one time
  • Employees will be required to wear face masks & we will provide them to members upon request
  • Surfaces such as teller counter and electronic receipt devices will be cleaned after each member
  • CDC-recommended physical distancing will be practiced inside the branch
  • Sanitation cleaning of each branch will occur throughout the day

The Blanding Branch will continue operating with limited access and safety precautions in place: Hours 8 am to 4 pm Mon thru Fri & 8 am to 12 pm Sat

  • Blanding is accessible using the side entrance and limited to 2 members at one time
  • Surfaces such as the teller counter and electronic receipt devices will be cleaned after each member
  • Members that require additional assistance based on these limitations should contact the CU upon arrival at 904-353-4788

In an effort to keep everyone healthy, we encourage you to take advantage of all of our “Digital Branch” services including Online Banking, Online Bill Pay, and our Mobile App.

WE NOW ALSO OFFER ONLINE CHAT SUPPORT!

A LITTLE RELIEF
If you are experiencing financial hardship. We’ve got your back.

 

RELIEF LOAN

If you are experiencing unemployment, additional medical expenses, difficulty paying housing costs or anything else due to COVID-19, we are offering low-interest emergency loans. Get up to $1,200 at 0% APR for 6 months or 2% APR for a 12 month payback term.

SKIP-A-PAYMENT

If you are having a hard time, we are here for you! Need to skip a loan payment? We’ve got your back! We are offering an option to skip up to two consecutive monthly loan payments. Call us 904-353-4788 or click the button below to use the online form.

DIGITAL BRANCH SERVICES AVAIL 24/7
Bank anywhere, anytime with Jacksonville Firemen’s CU

ONLINE BANKING

Online banking gives you the option to skip the time-consuming hassle of traditional paper-based banking. It’s a quick and efficient way to manage your finances 24-hours a day–securely and confidentially.

24-hour account information • Transfer Funds • Account History • Statements • View Checks

MOBILE APP

It’s easier than ever to do your banking with JFCU. Members with iPhone and Android mobile devices can download the app for free from your applicable app store and sign in using your username and passcode – just like logging into your account online.

ATM LOCATIONS

As a member of the CULIANCE Network, your ATM card provides you with 300,000+ ATM terminals located throughout all 50 states and multiple international locations, including Canada, Guam, Portugal, Puerto Rico, Japan and the United Kingdom. 500+ CULIANCE participating credit unions located in 26 states and the District of Columbia. Over 80,000 Surcharge-free ATMs in the CULIANCE CUHERE surcharge-free programs

As a member of the Publix Presto Network, you have surcharge free access to all PresTo ATM’s at Publix Shopping Centers. https://www.publix.com/locations

BILL PAY

Online Bill Pay offers the convenience of scheduling payments up to one year in advance, setting up automatic monthly payments for recurring bills, and one-time payments to anyone from the electric company to the babysitter in just a few clicks.

We’ve Got Your Back

At Jacksonville Firemen’s Credit Union, the health, safety, and well-being of our members, families, and team is our top priority! We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19), and Jacksonville Firemen’s Credit Union is committed to being responsive to your needs as this situation evolves.

We are very fortunate to provide, and strongly encourage you to use, our electronic services and resources for self-service banking and 24/7 account access. You can access your accounts online or by using our site and Mobile app at your convenience. From there, you can make payments, view transactions, check balances, find an ATM, transfer monies and more! It’s easier and faster to manage your account digitally, especially since businesses, including financial institutions, may be operating shorthanded.

Things You Can Do

If you haven’t enrolled in home banking, it only takes a few minutes. Enroll now.

Below are a few things you can do to ensure you have access to your accounts
before a possible disruption in normal banking services.

  • Test your Home/Mobile Banking Usernames and Passwords Ensure you have access to your accounts via your phone and home computer. If you haven’t set up Home/Mobile Banking yet, now is a great time!
  • Test your Credit and Debit Cards Many of us use our cards regularly,
    but some don’t. If you haven’t used your cards in a while, it might not be a bad idea to make sure they are working by using each card to make a purchase.
  • Ensure you have ATM Access In a severe outbreak, even retail banking branches could be closed. You can ensure you have access to cash by validating your PIN on Debit Cards, and even Credit Cards as a last resort.