Please note: Our new online banking website the password requirements have changed. If you currently have a four (4) digit password, please add two (2) zeros behind it, example f54200. If you currently have a five digit password, please add one (1) zero behind it, example f45210. Please call Member Services at 904-353-4788 for any questions.
To safeguard your personal information, whenever you access Internet Banking from a computer that is not your own, make sure you properly exit Internet Banking and return to the home page or close the browser before you leave. This prevents anyone else from seeing your account information.
We have a NEW Monthly Newsletter online; click on the newsletter link for December 2013 Online Newsletter
Want to earn some easy cash?Sign up for e-Statements today
Go Green by enrolling in paper statement suppression. Enroll through our Internet Banking website. Any member that successfully enrolls for e-Statements will have $5.00 deposited into their share account. Once signed into your account, a "view electronic statement" option will be available to you on the upper right hand side of your screen. Click the link and follow the directions on the screen. Help us save the environment by enrolling TODAY. If you have any problems, please contact one of our Member Services Representatives.
Internet Teller provides 24 hour access to your member account information.
If you experiencing difficulties signing in, please contact us at 904-353-4788.
Bill Pay now available through Internet Teller at NO CHARGE!!!!!
Visa Debit Card Fraud is becoming the number one source of Identity Theft in the United States of America. To help prevent any fraud related to your debit card that accesses your checking account, please take a few moments to register your card with Visa at the following link -
Verified by Visa (VBV) is now available to all members that have a debit card with the Jacksonville Firemen's Credit Union.
Cardholders will be able to access the Visa website to enroll or immediately obtain information on the VbV product. This will also be the date that cardholders will be presented with the activation on the fly pop-ups when making a purchase online at a participating VbV merchants. Please keep in mind that some merchants are slower than others in updating their BIN listings, so some cardholders may not immediately be presented with the AOF screens.
If you should need assistance, cardholders should call 866-707-6819. This support will be available 24 hours a day, 7 days a week. This number will be the primary number if you are having difficulty with enrollment or other support issues.
FOR LOST OR STOLEN DEBIT CARDS - CONTACT VISA - 866-546-8273 OR Contact a JFCU Member Service Representative during normal business hours.
Visa Find a Card Listing Now On Visa.com!
Your credit unions listing can now be seen by visiting: http://usa.visa.com/personal/cards/card_providers.jsp
NOTIFICATION THAT NEGATIVE INFORMATION WILL BE OR HAS BEEN SENT TO CREDIT BUREAUS.ANY FINANCIAL INSTITUTION THAT SUBMITS NEGATIVE INFORMATION TO NATIONAL CREDIT REPORTING AGENCIES MUST GIVE CONSUMERS ONE-TIME WRITTEN NOTICE THAT THEY HAVE DONE SO OR WILL DO SO.
THIS MEANS THAT THE JFCU WILL REPORT NEGATIVE INFORMATION REGARDING YOUR ACCOUNT IF SUCH NEGATIVE INFORMATION BECOMES RELEVANT TO YOUR ACCOUNT(S)
YOUR SAVINGS FEDERALLY INSURED TO $250,000 AND BACKED BY THE FULL FAITH AND CREDIT OF THE UNITED STATES GOVERNMENT
NATIONAL CREDIT UNION ADMINISTRATION, A U.S. GOVERNMENT AGENCY
Contact your credit union for additional information or contact NCUA's Consumer Assistance Center between 8am and 6pm (EDT) at 1-800-755-1030, press 1 for share insurance questions.
You may also use the following link to access the NCUA Electronic Tool Kit which contains a variety of useful information on share insurance coverage:
USA PATRIOT ACT--In accordance with the USA Patriot Act, we are required to obtain the following information when opening a new account by mail or INTERNET
- Notarized copy of your driver's license or other valid government identification
- Notarized copy of a billing statement, such as a cable, telephone, or utility bill.
Having trouble acquiring credit? Having credit problems? Need cash? Comaker loans are available for all members. Your fellow firefighters sign with you and guarantee your loan. Easy, minimal qualifying and quick. Firefighters helping firefighters.
View Your JFCU Credit Card Activity On-line!
http://www.ezcardinfo.com is the fast and convenient way to access your credit card information on the Internet 24 hours a day, 7 days a week. Need to verify your account balance? Looking for a convenient way to make a payment? With http://www.ezcardinfo.com, you can organize your finances quickly, safely, and securely. Whether you're at home, at work or on the road, http://www.ezcardinfo.com makes it easy to access a variety of easy-to-use services.
Beginning August 15, 2010, your debit card purchases and ATM withdrawals will be denied if you do not have sufficient available funds in your Overdraft Account (ie. Savings, Checking, etc.). In order to alleviate any of these items being returned for Non-Sufficient Funds (NSF) please contact a member services representative to OPT-IN to our Member Privilege Program. If you do not OPT-IN to our Member Privilege Program or we do not receive a response from you beginning 08/15/10 we will not authorize your everyday debit card purchases or ATM drafts from your checking account. Please contact a member service representative on or after August 15, 2010 for more information regarding our Member Privilege Program.
To assist members in accessing information not maintained on this site, Jacksonville Firemen's Credit Union provides links to other Internet addresses. Be advised that: 1) by clicking on any link to other Internet addresses, you are leaving the credit union's web site; 2) you are linking to an alternate web site not operated by the credit union; 3) the credit union is not responsible for the content of the alternate web site; 4) the credit union does not represent either the third party or the member if the two enter into a transaction; and 5) privacy and security policies may differ from those practiced by the credit union.
Please note: Billpay users will need to update payment information due to recent program updates. Please call Member Services at 904-353-4788 for any questions.